There’s little doubt that artificial intelligence (AI) and machine learning (ML) are set to have a massive impact on organizations globally. And yet the details on how that will manifest itself are often missing from the discussion.
In this special episode of the Workday Podcast, guest host Meg Wright, head of audio and innovation at FT Longitude, is joined by three global emerging technology thought leaders as we dive headlong into the topic of AI and ML in the workplace.
Here are a few highlights from the discussion, edited for clarity. You can also find our other podcast episodes here.
“There is near limitless potential if this technology is channeled and used appropriately and correctly. I think that last part is what we’re trying to figure out. Good governance, responsible use, trustworthiness. These are all at the core of good innovation.” —Dr. Rumman Chowdhury, responsible AI fellow at Harvard’s Berkman Klein Center for Internet and Society and co-founder of the nonprofit Humane Intelligence
“If I were watching this and trying to anticipate how fast things will happen, I would be very focused on just watching the innovative leaders. We don’t have to look at how fast all the companies will change. All we have to look for is the singular leader, and that will then set the pace for everyone else.” —Ajay Agrawal, professor at the University of Toronto’s Rotman School of Management and founder of the Creative Destruction Lab
“AI and ML are a game-changer for business. The thing that’s dawning on everyone is that it’s tough to see any sector in the economy that isn’t going to be adopting these tools.” —Chandler Morse, vice president of corporate affairs at Workday
Tune in to hear how AI and ML are reshaping both employee experience and organizational performance, why the global conversation on AI and ML policy is so critical, and what these technologies will mean for current and future business leaders.
To learn about the three things holding business leaders back in their AI and ML adoption efforts, read “AI IQ: Insights on Artificial Intelligence in the Enterprise.” And stay tuned for the largest study we’ve ever conducted—“AI Global Indicator”—set to launch September 2023.