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The last few years have been some of the most unusual for IT leaders in a very long time. They’ve also been some of the most exciting.
“With all the upheaval, IT has become more central to business success than ever before,” said Jim Stratton, chief technology officer at Workday, during a panel at Workday’s digital event Conversations for a Changing World.
“The pandemic had an unexpected consequence. It transformed the way we work. We redefined ‘employee experience’ and unlocked worker flexibility through digital technology, all now a must for talent retention,” Stratton said. “The partnership between IT and the business [has become] a competitive advantage in the age of unpredictability.”
“During this period of change, IT has become a tool for empowering a company’s greatest asset—its people,” said Alex Choy, Workday’s senior vice president of technology products, who co-hosted the session with Stratton.
According to Stratton and Choy, the top three priorities for IT this year include:
“We need to create a digital environment where people can bring their A-game,” he said. “We see IT partnering with CHROs in entirely new ways to enable this.”
These priorities, with the help of five key technology enablers, will help companies accelerate the digital transformation that began before the pandemic, Choy said. He identified these enablers as:
“These five enablers support the Workday Enterprise Management Cloud, a platform that is ready for and continuously adaptable to the current and future business challenges,” said Choy.
Data also plays a major role in supporting faster, better business decisions and actions.
“Workday provides real-time access to data, which is the lifeblood of being able to evaluate different scenarios, make timely decisions, and execute and analyze results,” said Choy.
One Workday technology that is helping enable the new world of IT is skills cloud, which Stratton called a “good example of a reusable ML platform component. With skills cloud, we created a graph that tells us what we need to know about people and about their skills, and then how those relate to each other. We then apply that knowledge to a number of other related areas. For example, skills can inform recommendations around career growth.”
Interested in learning more? Watch the full session here.